|Business Letter Writing Training|
All our training courses can be tailored to suit your individual needs.
Introduction - This course looks at the way in which an Organisation can learn how to improve written communications with Customers. Writing clear and concise letters will go a long way towards creating a positive image in the eyes of your Customers. If you write in plain English, you are already demonstrating good customer care.
Course Designed For - Anyone who as part of their role, needs to write concise and constructive letters to customers.
During the day there will be practical examples and exercises to work through, and model answers to compare letters to.
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