All our Soft Skills training courses can be tailored to suit your individual or group needs.

Time Management & Personal Effectiveness

Course Overview: This one-day course will introduce delegates to the principle that time is the most valuable irreplaceable resource we have. Upon completion participants will be able to: Reduce the time spent meeting people, talking on the phone, writing & reading reports, deal effectively (and diplomatically) with interruptions, manage upwards and reduce the length of meetings, prioritise their tasks and delegate where necessary, realise the value of goal setting, manage energy and stress levels, self analyse and keep on target and make effective use of the checklists. Who Should Attend: Anyone who is in a Tele-Sales, Sales, Management or Supervisory Role. It is particularly relevant if they are having trouble dealing with all the issues and tasks required of them within the working week.

COURSE CONTENTS

Why Manage Time? The Value of Time Adding Value Your own 'Mission Statement'   Techniques 4 Time Management Principles 13 Common Time Management Issues Dealing with Interruptions Correct use of Diary Systems

Tips Training Staff to Leave you Alone 5 Rules for the Care & Feeding of Monkeys Breaking the Delegation Barrier Managing the Boss Saving Time at Meetings   Analysis Links between Stress & Poor Time Management Self Analysis Exercise Activity Analysis, Checklists

Useful Links:
Mind Tool
Resolution Guide
Time Management Talk
Time Management Skills