All our soft skills training courses can be tailored to suit your individual or group needs. Take a look at all the features that set us apart from other Supervisory Skills training courses.

Duration: 1 day

Course Overview:

Making the move into the Supervisor's job can be demanding. It needs new skills so that you can get results through other people. These essential skills for new Supervisors do not come naturally. This course helps you start to learn them where you will have the confidence to put them into practice and begin the process of effective, professional supervisory control.

This intensive course is highly participative and provides delegates with guidance on how they can build and develop key skills needed when they move into a supervisory role. The course is designed to be as practical as possible. The programme format includes individual/group discussions and simulation exercises. This course can be presented at different levels according to the skills of the delegates.

Who should attend:

Anyone who is new to, or will soon be in, a Supervisory or Management role. 

 Course Outline

Introduction to the Course

Course Aims & Objections

The Role & Responsibility of the Supervisor
Perception of the Role

Planning & Organsiation
Prioritising

Leadership Skills
Open or Closed Door

Performance & Motivation
Transactional Analysis & Stroking

Time Management
Time Wasters & Added value

Breaking the Delegation Barrier
Good & Bad Reasons to Delegate S.M.A.R.T.

Communication Skills
Questioning & Listening Skills

Interpersonal Skills
Empathy

Quizzes