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Take a look at all the features that separate us from other management skills training courses. All our training courses can be tailored to suit your individual needs..

Management Skills

Course Overview:
Making the move into a Management job can be demanding. It needs new skills so that you can get results through other people. These essential skills for new Managers do not come naturally. This course helps you start to learn them and have the confidence to put them into practice and begin the process of effective, professional managerial control, of the organisations most important resource, its people.

This intensive course is highly participative and provides delegates with guidance on how they can build and develop key skills needed when they move into a Management role. The course is designed to be as practical as possible. The programme format includes individual/group discussions, simulation exercises and input from the Course Leader.

This course has been designed for the first time Manager. It can be presented at different levels according to the skills of the delegates.

Who should attend:
Anyone who is new to, or will soon be in, a Management role. The course will also benefit anyone who has been in Management and needs an insight to current thinking.

 

Management Skills

 

  Understanding Core Values

A 'No blame' culture
What it means for you
What it means for your staff

  Management Skills

The roles and responsibilities of a Manager
Important attributes of Managers
Leadership vs. Management

  Managing Yourself

Planning and prioritisation
Improving your systems and controlling
Controlling your work environment
Keeping on top of the paperwork

  Leading and Developing your Team

Understanding why people work - positively
Card Game - A team exercise
Motivation v Enthusiasm
Interviewing/inducting new staff
Levels of staff relationship

  Styles of Management

Open doors, closed door, happy medium
Steps for assessing readiness
Questions for assessing
Ability/motivation
Leadership support required for each readiness category

  Effective Communication Skills

The skills needed to listen at work Face-to-face skills
Effective questioning skills

  Diversity and Equal Opportunities

Specific to your organisation
Breaking the Delegation Barrier
What is Delegation

  Breaking the delegation barrier

Why delegate
Why is it so hard to delegate
The Systematic approach to delegation

  Managing Your Boss

Your bosses expectations
Where do bosses go wrong
What can you do to help your boss

  Managing Different People

Aggressive, Assertive & Passive
Types
Difficult people
Using empathy

  Successful Team Meetings

Planning and setting the right agenda
Basic Presentation Skills
Getting contribution form everyone
Ensuring effective follow up action is taken
Brainstorming for beginners

  Course Review and Wrap Up

A case study in Management
A final check of individual action plans

Contact us for Last minute offers on this course!
Management Skills
 
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* This course can be tailored to meet your
exact requirement!

* One-to-One Management Skills courses available!

* Group Management Skills courses available at discount prices!


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