Appraisals

The role of a manager or supervisor is to continuously monitor and guide your team, in an effort to ever increase good performance, and address problem areas. Formal performance appraisals are an essential management tool to ensure that employees' contributions to the Company are controlled and directed towards our stategy and objectives. This course is an opportunity to learn more about the performance appraisal system and how you can use it to obtain the best results from your team.

If you are like most Managers, you will have conducted performance
appraisals in the past, but have you ever received formal training in this area? Do you know if your approach is the best way? Do you know how to handle a difficult appraisee? Is it possible you have areas for improvement? Could you do with a brush up? If so - this course is for you

Outline

Performance appraisal - a necessary evil or a great opportunity?

Preperation, planning and structure

Questioning techniques

Addressing problem areas - no surprises please

Difficult appraisees and how to deal with them

Writing and agreeing key tasks

Rating performance

How NOT to conduct an appraisal