Course Overview: This course enhances participants' ability to speak competently and effectively in public and to groups; to make persuasive and convincing speeches and presentations and to impart information in a clear and understandable manner. It builds self-confidence, allowing participants to create impact.

Delegates will learn how to communicate a message, look and sound his/her best, be confident and speak in sound bites. Delegates may be videotaped and will receive feedback.

Course Objectives: Understand general tips when dealing with the media. Overcome any barriers such as fear and nervousness, develop your skills - quickly and efficiently, learn to control and use your voice, sound interesting and achieve results, structure and prepare effective speeches, recognise and transform barriers to effective public speaking and how to handle an audience / interviewer with confidence.

	Preparation of content
	Accuracy, clarity, message & sound bites
	Police media guidelines
	Researching the subject
	Notes

	Voice
	Relaxation techniques and voice exercises, voice qualities and using them for maximum impact
	Choosing the right words

	Appearance & body language
	Using body language
	Overcoming fear
	Building confidence
	Spotting & reading body language signals in others

	Impact
	Tips for dealing with the media
	Getting & keeping attention
	The 4 C's - clarity, control, consistency & confidence
	Speaking in sound bites Word & body emphasis

	Hints & Tips
	Dealing with problems and barriers
	Handling questions