This course is aimed at developing the skills and techniques required by those who are involved in all types of in-house training.

The Objectives of the course are to enable the delegate to:

Describe the basic principles of training, coaching and instructions
Understand how people learn and learning styles
Conduct training needs analysis, design, delivery and evaluation
Discuss & practise training techniques
Develop a practical training session
Deliver a short training session and receive feedback

Course Outline

Effective Training

The stages involved
The role of the team Leader/Manager as Trainer
The skills required for effective training

Learnig Theory

How people learn
Agreeing achievable objectives
Evaluating performance
Handling under-performance

Developing Training Skills and Techniques

Effective comminication
Training tips & techniques
Facilitation, coaching and instructional skills

Developing and Delivering a Training Session

Subject and materials preparation
Writing materials and using equipment
Delivery of training sessions

Action Planning and Feedback