This course is aimed a Supervisors and Managers who wish to understand the recruitment and selection process and develop the skills required to prepare interviews and make decisions.

The Objectives of the course are to enable the delegates to:

Understand the benefits of an effective recruitment and selection process
Gain confidence and experience in the application of these
Develop the skills for successful interviewing and selection of a candidate

Course Outline:

Understanding the Stages in the Process

Rercruitment and selection
Job descriptions
Person specifications
Advertising and short listing
Selection techniques

Interview Preperation

Types of interview
Planning and structuring an interview
The roles of an interview panel
Options in addition to interview

Interveiw Skills

Communication and listening skills
Questioning techniques

Practical exercises and feedback
Action Planning