This training course is aimed a Supervisors and Managers who wish to understand the recruitment and selection process and develop the skills required to prepare interviews and make decisions.

The Objectives of the course are to enable the delegates to:

• Understand the benefits of an effective recruitment and selection process
• Gain confidence and experience in the application of these
• Develop the skills for successful interviewing and selection of a candidate

Duration: 1 day

Course Outline:

Understanding the Stages in the Process

• Rercruitment and selection
• Job descriptions
• Person specifications
• Advertising and short listing
• Selection techniques

Interview Preperation

• Types of interview
• Planning and structuring an interview
• The roles of an interview panel
• Options in addition to interview

Interveiw Skills

• Communication and listening skills
• Questioning techniques
• Practical exercises and feedback
• Action Planning