This course is aimed at developing the Coaching Skills and Techniques required by those who are involved in Leading/Managing a team. Delegates will cover theory & skills and run several coaching sessions during the programme.

	The objectives of the course are to enable the delegate to:
	Understand the basic principles of coaching
	Develop thier own coaching model
	Build on current strenghts to reinforce skills
	Develop a new range of practical coaching skills and techniques
	Deliver and evaluate a practical coaching session

Course Outline:

	What is coaching?
	The steps involved
	The role of the Team Leader/Manager as Coach
	Attributes of a good Coach

	The Coaching process
	Self-assessment of coaching skills
	Planning the coaching process
	Agreeing achievable objectives
	Developing a coaching model

	Planning a coaching session
	Identifying coaching opportunities
	Preparation
	Using effective presentation and instructional techniques

	Coaching effectiveness
	Evaluating the session and the techniques used
	Objective measurement and evaluation
	Avoiding common pitfalls