| Business Letter & Email Skills Training | ![]() |
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Introduction - This course looks at the way in which an Organisation can learn how to improve written communications with customers. Writing clear and concise letters and emails will go a long way towards creating a positive image in the eyes of your customers. If you write in plain English, you are already demonstrating good Customer Care. Course Designed for - Anyone who as part of their role, needs to write concise and constructive letters and emails to customers. Duration: 1 day Course Content
During the day there will be practical examples and exercises to work through, and model answers to compare letters to. |
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