Course Overview: This one day course is intended for new users

Course Content:

Outlook 2002/3 Basic

• Topic A: Introduction to Outlook 2002/3
• Topic B: Exploring Outlook Today
• Topic C: Using Help

Outlook Mail

• Topic A: Creating and Sending Messages
• Topic B: Handling Messages
• Topic C: Using Address Books
• Topic D: Printing Messages

Managing 3-Mail and Contacts

• Topic A: Working with Contacts
• Topic B: Working with the Master Category List

Managing Appointments and Events

• Topic A: Working with Appointments
• Topic B: Modifying Appointments
• Topic C: Working with Events

Managing Meetings

• Topic A: Working with meeting requests
• Topic B: Managing Meeting Requests
• Topic C: Handling Meeting Responses

Customising Outlook

• Topic A: Working with Personal Folders
• Topic B: Working with the Organise Page
• Topic C: Working with Signatures
• Topic D: Using Voting Buttons